Auckland International Airport (AKL) Car Rental

After Hours Service Pickups. After hours pick up service is not available at this location. Staff will be on site to meet customers for a pre-booked reservation where a flight number is provided in the case the flight is delayed.
After Hours Service Drops. Park in the designated Enterprise Rent A Car parking area behind the Enterprise Rent A Car Office and take the key and parking ticket over to Bus Stop 1. Please give the key and parking ticket to the Park and Ride staff at the desk and advise the staff you are returning a Enterprise Rent A Car vehicle.

Minimum driver age is 21 years old. There is no maximum age, however drivers under 25 years old will only be able to reduce their damage liability to 340.00 NZD (excluding GST).
A young driver surcharge of 13.00 NZD per day, which excludes GST, applies to all Drivers aged between 21-24 years old.
Drivers between 21-24 years of age are restricted to vehicle classes Economy, Compact, Intermediate, and Standard only.
All drivers must have held their license for a minimum of one year. If any driver is on a probationary license there is an additional Probationary License Fee of 20.00 NZD per day, which excludes GST.

Vehicles cannot be driven in any other country. Ferry crossings with the vehicle are permitted. Customers are required to inform the hire branch about any cross-border travel at least 3 days in advance. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge. Parts of New Zealand are not suitable for access by hire vehicles. If the renter takes the vehicle to any of the following areas, their liability for any loss or damage may increase and any optional protection product selected such as loss or Collision Damage Waiver will be voided: Ball Hutt Road (Mt. Cook), Skippers Road (Queenstown), Ninety Mile Beach (Northland), Te Paki Stream Bed, the road to Macetown in the Queenstown Area, the coast road to Russell (Northland), or any unformed road, track, or thoroughfare, including beaches and gravel roads that are not officially designated a road.

Collision Damage Waiver (CDW) is an optional coverage that reduces the applicable excess amount in case of damage to and/or theft of the vehicle. If CDW is not included in the reservation, it is available for purchase.

The excess can be reduced to 900 NZD (GST inclusive) for the car categories Economy, Compact, Intermediate, Standard and Full Size. For any SUVs, Pickups, Vans and any Premium vehicles, the excess is reduced to 1100 NZD (GST inclusive). All electric vehicles have a reduced excess of 1300 NZD (GST inclusive). The excess will be charged every time a vehicle is damaged, lost, not returned or stolen.

Before purchasing CDW, it is advisable to determine if the hirer's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If CDW is declined, the hirer will be required to pay these charges up to the excess amount and seek compensation through their carrier of personal coverage. Collision Damage Waiver (CDW) is not insurance.

One-way drop fees apply for all valid one-way rentals in New Zealand.

In the event that the renter returns the vehicle to a location different from the one noted on the original rental agreement, Alamo Rent-a-Car NZ reserves the right to charge a relocation fee based on the KM distance table below.

From 1 KMS to 50 KMS – Charges excluding GST: NZD 46.00
From 51 KMS to 250 KMS – Charges excluding GST: NZD 287.50
From 251 KMS to 500 KMS – Charges excluding GST: NZD 575.00
From 501 KMS to 750 KMS – Charges excluding GST: NZD 920.00
From 751 KMS+ – Charges excluding GST: NZD 1,500.00 (max charge)

The car will be supplied with a full tank of fuel. Customers must return the car with a full tank, otherwise refuelling charges at the listed rate plus a 12.5% fee will apply.

Customers must present a full and valid driving licence which has been held for a minimum of one year.

An International driving licence/permit is not required.

A valid credit card or debit card must be provided for all rentals. For payments we accept all major credit cards, debit cards and cash and for deposits we only accept all major credit cards, we do not accept debit cards or not cash. Charges for options and coverage must be settled at the commencement of the rental together with a deposit (bond). The credit card holder is listed as the hirer and must be present at the time of rental commencement. The credit card deposit by way of authorization is NZD 200.00.

A credit card fee of 2.5% applies and is applicable to all rental charges excluding the deposit bond; including any optional items purchased and damage liability charges. There is no refund of credit card surcharges.

Union Pay Cards:
Unfortunately, the rental location cannot accept a card branded only by Union Pay. The rental location accepts Visa and MasterCard with Union Pay logo on the card.

We accept current New Zealand, international and overseas licences. Overseas licences that are not easily identifiable as driving licences must be accompanied by an International Licence or English translation. Valid driving licence must have been held for a minimum of 12 months.

We accept digital mobile driving licences (mDL) only from territories within Australia (as long as the phone app is built in compliance with the ISO/IEC 18013-5 international standard). For all other countries, we will require a valid physical driving licence.

In New Zealand there is no need for third party compulsory insurance (CTP) as there is a form of insurance scheme managed by the Accident Compensation Corporation (AA) which covers injuries caused by car accidents via a fund by levy that is paid as part of the motor vehicle registration fees. This scheme provides no fault cover, meaning that any person injured as a result of an accident is covered. This cover does not include property or damage to other vehicles. There is no fixed coverage limit per policy.

Auckland Airport is a multi-terminal location. In order for us to have your vehicle prepared and in the correct terminal, please take the opportunity to fill in your flight arrival details (airline name and flight number).