Bergen Flesland Airport (BGO) Car Rental

After-Hours Pick-up
This rental location offers pick-up outside the opening hours. An additional charge of 500 NOK applies for pick-ups outside the opening hours.

After-Hours Return
Vehicles can be returned outside the opening hours of this rental location. Please park the vehicle in a safe and secure designated parking space on the airport property only. Make sure the vehicle is locked and ensure you have gathered all personal belongings before leaving. Place the keys in the drop box. The drop box is located next to the office on the left side of the door. No additional charges apply for returns outside the opening hours. The renter’s responsibility for the vehicle and rental charges end once an employee inspects the vehicle the next business day.

Minimum age for renting from National Norway is 18. Customers are required to have at least 1 year of driving experience. All drivers between the ages of 18 - 24 will be charged an underage fee of 100.00 NOK including tax per day with a maximum fee of 1000.00 NOK per rental. All car groups are available for renters between the ages of 18 - 99.   

Vehicles can be driven in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Italy, Liechtenstein, Luxembourg, Netherlands, Sweden, Portugal, San Marino, Spain, Switzerland and the United Kingdom only. Ferry crossings with the vehicle are permitted. A cross-border fee of 250.00 NOK per day applies. In all cases, customers must inform the hire branch of their intention to leave the country with the vehicle and will require an authorisation. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge of 10000.00 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver And Theft Protection (CDW-TP) is an optional coverage that reduces the renter's liability in case of damage to the bodywork or theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If Collision Damage Waiver and Theft Protection (CDW-TP) is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except Premium, Luxury and People Carrier categories where the excess is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If Collision Damage Waiver (CDW) is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. CDW is not insurance.

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.

Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 10000 NOK for all vehicle categories. For premium and luxury models, two credit cards are required in the renter's name. If customer purchases full insurance directly with the branch, an authorization of 2000 NOK will be taken on top of the estimated charges.

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Arrival:
- Once in arrivals hall, follow the signs to ‘Car Rental’ on the second floor by the departure area. Our rental office is located to the right of security check and the key box is next to the rental office on the left side.
- Please follow the instructions emailed prior to arrival or stated on the key box to get your key.
- WiFi/data is needed to access the rental key provided during After Hours reservation. If you cannot access WIFI/data, have any issues, or need assistance, please contact 24-hour helpline who will help you.
- When you have collected your key, proceed by taking the stairs/elevator one level down to level 1. When exiting the terminal building hold to your left until you enter the parking house. Follow the signs for ‘Rental Car’ and your vehicle is located at the far end of the rental car parking area. Stall number is marked on your key.
- Your vehicle has been checked for damages and if any, they are marked on your rental agreement, received on email after signing the agreement. Please take time to walk-around your vehicle before leaving the parking garage, if you notice a new damage take a picture/video with time/date and contact our branch as soon as possible during working hours to inform us of the new damage.
- To exit the car park, follow the signs for ‘Exit’.

Return:
- Follow the signs to ‘Rental Car’ parking house P2. Enter the parking house and park your vehicle on an available stall marked for Alamo/Enterprise/National.
- To drop of your key, please follow the signs to ‘Terminal building’. Take the stairs/elevator to second floor and enter the departure area, keep right and the rental office is located to your right. The key drop box is next to the office on the left side of the door
- Follow the instructions on the display and enter the plate number on the key tag (i.e. UF12345) and your phone number. A slot will open, place the key inside and close the slot firmly. If any issues or assistance needed at the Sharebox pick-up, please contact Sharebox 24-hour helpline who will guide you.

- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.

Important information: To provide convenience to travelers we provide 24/7 returns. Please note, outside business hours, depositing the keys in the drop box does not constitute the end of the rental. You remain liable for any damages until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the rental branch opens the following working day.