Keflavík International Airport (KEF) Car Rental

After-hours pick-up                                                                                                                       
This hire location offers pick-up outside the opening hours with self-service. After-hours pick-up is available from 6 PM–12:30 AM Monday – Sunday. Customers must provide their flight information, including their flight number and arrival time. Upon arrival, once you have cleared customs and entered the arrivals hall, a member of staff will meet you in the terminal and drive you to the branch (500m from the terminal). If no member of staff is present, please call +354 6630592 for assistance.    
If you have problems finding or calling a member of staff, you can seek assistance at the FlyBus desk on your right-hand side inside the terminal. There are no additional charges for using this service.
 
After-hours returns                                                                                                                         
Vehicles can be returned outside the opening hours of this hire location. Please park the vehicle in a safe and secure designated parking space on the car hire property only. Make sure that the vehicle is locked and ensure that you have gathered all of your personal belongings before leaving. Place the keys in the drop box. The drop box is located on the right-hand side inside the main entrance to the branch. No additional charges apply for returns outside the opening hours. The renter's responsibility for the vehicle and hire charges ends once an employee inspects the vehicle on the next business day. Please note that between the hours of 6 PM–5 AM there is no return shuttle back to the terminal.

The minimum age requirement for all vehicles is 25. Renters between the age of 20 and 24 may rent the categories Mini, Economy, Compact, Intermediate, Standard and Intermediate Wagon only. A young driver fee of 2000 ISK per day (incl. VAT) applies for all renters between the age of 20 and 24.

Vehicles are not permitted to be driven into other countries.

Collision Damage Waiver (CDW) reduces the liability of the renter in the event of damage to the bodywork of the vehicle. If CDW is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If not included in the booking, CDW is an optional coverage available for purchase.

If included in the reservation or purchased, the maximum excess chargeable per incident is 500,000 ISK for all car classes, provided all rental terms and conditions are adhered to.

Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If CDW is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. The Collision Damage Waiver (CDW) is not insurance.

If you wish to discuss or dispute any matters concerning damage to your rental vehicle, then please email us at customerservice@ehiglobal.is or alternatively speak to a member of the team on +354 519 9300.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Refuelling Service
All vehicles are provided with a full tank of fuel. Customers can choose from the following options on how to pay for fuel:

Option 1 – Prepay fuel
This option allows the renter to pay for the tank of fuel at the time of rental and return the tank empty. No refunds will be issued for unused fuel.

Option 2 – We refill
This option allows the renter to pay at the end of the rental for fuel used but not replaced. The fuel price charged by the branch will be in line with local fuel prices. A refuelling fee will be charged on top of the fuel.

Option 3 – You refill
This option allows the renter to return the vehicle with a full tank of fuel as received to avoid extra fuel charges.

Driver must have held a valid drivers license for at least one year for all cars except PVMN (Premium Pax Van), for which the driving license must have been held since 1988.

An International Driving license is not required.

CROSS BORDER POLICY - CROSS BORDER TRAVEL IS NOT PERMITTED.

Personal Accident Insurance - PAI is mandatory in Iceland and is included in the rate. PAI compensates the rental driver in cases of bodily injury resulting from a traffic accident when operating the rental vehicle.

All major credit cards, issued by either Mastercard, VISA or American Express are accepted. All cards presented must be in the renter's name. Diners Club, Debit cards, prepaid cards, cash and checks are not accepted.

Roadside Assistance Protection (RAP) is an optional coverage available for selection by the renter. RAP allows the customer to waive financial responsibility for call out/recovery fees associated with roadside incidents such as a flat battery (for non-electric vehicles), tyre punctures or lock outs.

Roadside Protection does not cover misfuelling, replacement vehicle keys, replacement tyre costs, running out of fuel, running out of charge (for electric vehicles) or self-inflicted incidents. You must adhere to all rental Terms and Conditions to receive the benefit of Roadside Assistance Protection.

In cases of rental vehicle mechanical failure through no fault of the renter, roadside assistance will be provided at no cost to all renters. This service will include a tow and a replacement vehicle.

All drivers must present a fully valid and unexpired driving licence. All drivers must have held their licence for at least one year at the time of rental. Lead drivers must also present an additional form of photo ID (e.g. passport) along with a valid credit card in their name upon collection of the vehicle. If the driving licence is non-European, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.
Please note that we reserve the right to request additional ID or conduct further identification checks if needed. This may include an identity check with external partners who may check details supplied against databases to which they have access.

General Third-Party Liability insurance is mandatory and included with all rental rates. Liability insurance covers third party property damage and bodily injury caused by the insured. Sum insured in each and every loss is 500,000,000.00 ISK.